{"id":954,"date":"2025-11-29T11:50:18","date_gmt":"2025-11-29T11:50:18","guid":{"rendered":"https:\/\/mrstangrella.com\/medi\/?page_id=954"},"modified":"2025-11-29T11:54:57","modified_gmt":"2025-11-29T11:54:57","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/mrstangrella.com\/medi\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"954\" class=\"elementor elementor-954\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2698633 e-flex e-con-boxed e-con e-parent\" data-id=\"2698633\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c1465a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6c1465a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation & Refund Policy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c7df9d e-flex e-con-boxed e-con e-parent\" data-id=\"2c7df9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4b9a1 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7c4b9a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"4456\" data-end=\"4484\"><strong data-start=\"4459\" data-end=\"4484\">1. Order Cancellation<\/strong><\/h2><ul data-start=\"4485\" data-end=\"4606\"><li data-start=\"4485\" data-end=\"4562\"><p data-start=\"4487\" data-end=\"4562\">Orders can be cancelled <strong data-start=\"4511\" data-end=\"4530\">within 12 hours<\/strong> of purchase or before dispatch.<\/p><\/li><li data-start=\"4563\" data-end=\"4606\"><p data-start=\"4565\" data-end=\"4606\">Once shipped, orders cannot be cancelled.<\/p><\/li><\/ul><h2 data-start=\"4608\" data-end=\"4638\"><strong data-start=\"4611\" data-end=\"4638\">2. Return & Replacement<\/strong><\/h2><p data-start=\"4639\" data-end=\"4711\">Due to the nature of medical products, returns are accepted <strong data-start=\"4699\" data-end=\"4707\">only<\/strong> if:<\/p><ul data-start=\"4712\" data-end=\"4819\"><li data-start=\"4712\" data-end=\"4743\"><p data-start=\"4714\" data-end=\"4743\">The delivered item is damaged<\/p><\/li><li data-start=\"4744\" data-end=\"4789\"><p data-start=\"4746\" data-end=\"4789\">The product is defective or not functioning<\/p><\/li><li data-start=\"4790\" data-end=\"4819\"><p data-start=\"4792\" data-end=\"4819\">You received the wrong item<\/p><\/li><\/ul><p data-start=\"4821\" data-end=\"4871\"><strong data-start=\"4821\" data-end=\"4871\">Replacement will be provided after inspection.<\/strong><\/p><h2 data-start=\"4873\" data-end=\"4905\"><strong data-start=\"4876\" data-end=\"4905\">3. Conditions for Returns<\/strong><\/h2><ul data-start=\"4906\" data-end=\"5024\"><li data-start=\"4906\" data-end=\"4957\"><p data-start=\"4908\" data-end=\"4957\">Product must be unused and in original packaging.<\/p><\/li><li data-start=\"4958\" data-end=\"5024\"><p data-start=\"4960\" data-end=\"5024\">Report issues within <strong data-start=\"4981\" data-end=\"4993\">48 hours<\/strong> of delivery with photos\/video.<\/p><\/li><\/ul><h2 data-start=\"5026\" data-end=\"5043\"><strong data-start=\"5029\" data-end=\"5043\">4. Refunds<\/strong><\/h2><ul data-start=\"5044\" data-end=\"5153\"><li data-start=\"5044\" data-end=\"5096\"><p data-start=\"5046\" data-end=\"5096\">Refunds are issued to the original payment method.<\/p><\/li><li data-start=\"5097\" data-end=\"5153\"><p data-start=\"5099\" data-end=\"5153\">Processing time: <strong data-start=\"5116\" data-end=\"5137\">5\u20137 business days<\/strong> after approval.<\/p><\/li><\/ul><h2 data-start=\"5155\" data-end=\"5185\"><strong data-start=\"5158\" data-end=\"5185\">5. Non-Returnable Items<\/strong><\/h2><ul data-start=\"5186\" data-end=\"5264\"><li data-start=\"5186\" data-end=\"5201\"><p data-start=\"5188\" data-end=\"5201\">Used products<\/p><\/li><li data-start=\"5202\" data-end=\"5224\"><p data-start=\"5204\" data-end=\"5224\">Opened sterile items<\/p><\/li><li data-start=\"5225\" data-end=\"5264\"><p data-start=\"5227\" data-end=\"5264\">Customized or special-order equipment<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation &#038; Refund Policy 1. Order Cancellation Orders can be cancelled within 12 hours of purchase or before dispatch. Once shipped, orders cannot be cancelled. 2. Return &#038; Replacement Due to the nature of medical products, returns are accepted only if: The delivered item is damaged The product is defective or not functioning You received<\/p>\n<div class=\"klb-readmore\"><a class=\"c-btn\" href=\"https:\/\/mrstangrella.com\/medi\/cancellation-refund-policy\/\">Read More <i class=\"far fa-plus\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-954","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/pages\/954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/comments?post=954"}],"version-history":[{"count":7,"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/pages\/954\/revisions"}],"predecessor-version":[{"id":961,"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/pages\/954\/revisions\/961"}],"wp:attachment":[{"href":"https:\/\/mrstangrella.com\/medi\/wp-json\/wp\/v2\/media?parent=954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}